Privacy policy

Privacy Policy

Introduction

S.C. Velmatty Co S.R.L., administrator of the website www.skyweb-collection.com, respects the privacy and security of the information you provide when using this website, including personal data, for which purpose it has created and applies this Privacy Policy.

Your access/visiting of this website is subject to the terms and conditions of use and the privacy policy, implies your explicit acceptance of these, and represents the entire understanding (contract) between the parties.

We reserve the right to change and update the content of the skyweb-collection.com website, as well as this Privacy Policy and the Terms and Conditions of Use, at any time without any prior notice. Therefore, please visit this section periodically to check the Terms and Conditions you have agreed to comply with.

SC Velmatty Co SRL is committed to protecting the privacy of its customers and takes its responsibility for the security of customer information very seriously. We will be clear and transparent about the information we collect and what we will do with this information.

This Policy sets out the following:

  • what personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website and online services;

  • where we obtain the data from;

  • what we do with this data;

  • how we store the data;

  • to whom we transfer/disclose this data;

  • how we handle your data protection rights;

  • and how we comply with data protection rules.

 

All personal data is collected and processed in accordance with data protection legislation in Romania and the EU.

Data Controller

"www.skyweb-collection.com" (hereinafter referred to as "we," "our" in this policy), in this policy, primarily refers to SC VELMATTY CO SRL. The company is registered in Romania at the Trade Register Office BUCURESTI with no. J40/7059/2006, having fiscal code RO 18628394 and headquarters at Str. Cupolei nr.1 bl106.ap7 sect6. SC VELMATTY CO S.R.L. is the "data controller" of all personal information collected and used in connection with customers of the escapestarjeans.ro WEBSITE, within the meaning of the provisions of Romanian law and EU Regulation 679/2016 on the processing of personal data.

What type of personal data we collect

Personal data means any information relating to you that allows us to identify you, such as your name, contact details, payment details, and information about your access to our website.

We may collect personal data from you when you create an escapester.ro account to evaluate our offers or purchase a product from our online store, when you use the website or other websites accessible through the website, when you participate in a survey or contest, or when you contact us.

Specifically, we may collect the following categories of information:

a. Name, home address, email address, phone number, credit/debit card, or other payment details;

b. Detailed buyer information, which includes name, date of birth, gender;

c. Information about your use of our website;

d. Communications you make with us or direct to us through letters, emails, chat services, calls, and social networks.

We will process any other data only if you have given your explicit consent or if this is required by applicable laws at that time or if you have deliberately made this data public.

For what purposes we use your personal data, why, and for how long

Your data may be used for the following purposes:

  • a. For providing the products and services you request: we use the information you provide to perform the services you have requested in connection with your purchases, including requested changes related to these purchases;

  • b. To contact you in case of a change in purchase conditions. This information is not for commercial purposes and you cannot unsubscribe from it;

  • c. For credit card or other payment card verification: we use your payment information for accounting, billing, and auditing purposes and for detecting and/or preventing any fraudulent activities;

 

  • d. For administrative or legal purposes: we use your data for statistical and marketing analysis, system testing, customer satisfaction surveys, maintenance and development, or to resolve a dispute or claim. Our company does not perform data profiling based on the data we collect from you for statistical and marketing analysis purposes. Any profiling activity will be carried out only with your prior consent and by making every effort to ensure that all data on which it is based is accurate.

  • e. Security, health, administration, crime prevention/detection: we may transmit your information to government authorities or law enforcement agencies to comply with legal requirements;

  • f. For Customer Service communications: we use your data to manage our relationship with you as a customer and to improve our services and your experience with us;

  • g. To provide personalized services: we use your data to provide information we believe may be of interest to you before, during, and after your purchase and to customize the services we offer you, such as special offers;

  • i. Marketing: from time to time, we will contact you with information about promotional offers and ancillary products through online communications. However, you will have the option to subscribe or unsubscribe from such communications by indicating this at the escapestarjeans.ro account creation stage. Also, in any online communication from us, you will have the opportunity to indicate that you no longer wish to receive our direct marketing materials.

We will process your personal data only if we have a legal basis to do so. The legal basis will depend on the reasons why we collected and for which we need to use your personal data.

In most cases, we will need to process your personal data in order to enter them into our sales contract with you.

We may also process your personal data in one or more of the following cases:

  • – To comply with a legal obligation (e.g., tax or customs requirements or consumer protection requirements);

  • – You have given your consent for the use of your personal data (e.g., for commercial purposes);

  • – To protect your vital interests or those of another person;

It is part of our legitimate interests in operating as a commercial company (e.g., for administrative purposes).

Only children aged at least 16 can give their consent. For children under this age, the consent of the children's parents or legal guardians is required.

We will not keep your data longer than necessary to fulfill the purpose for which it is processed. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the purposes for which we process it, and whether we can achieve these purposes through other means.

We also need to consider the periods for which it may be necessary to retain personal data to fulfill our legal obligations (e.g., in connection with product return claims) or to handle complaints, inquiries, and to protect our legal rights in the event of a claim.

When we no longer need your personal data, we will securely delete or destroy it. We will also consider whether and how we can minimize over time the amount of personal data we use and whether we can anonymize your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.

Security of your personal data

We adhere to strict security procedures in storing and disclosing your personal data and to protect it against accidental loss, destruction, or damage. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card data, so that it can be transferred securely over the internet.

All payment details are transmitted via an SSL connection and are stored in accordance with Payment Card Industry Data Security Standards.

We may disclose your information to trusted third parties for the purposes set out in this Privacy Policy. We require all third parties to have adequate technical and operational security measures in place to protect your personal data, in accordance with Romanian and EU data protection regulations.

International data transfer

SC VELMATTY CO SRL does not transfer collected personal data abroad, whether to EU member states or outside the European Economic Area.

Sharing your personal data

Your personal data is not communicated to other partner or associated companies of SC VELMATTY CO SRL.

However, exceptionally, we may share your personal data with the following third parties for the purpose described in this Privacy Policy:

  • a. Government authorities, law enforcement agencies, regulatory authorities to comply with legal requirements;

  • b. Credit and debit card companies that facilitate your payments to us and anti-fraud screening, which may require information about your payment method and product delivery to process payment or ensure the security of your payment operation;

  • c. Legal consultants and other professionals, courts, and law enforcement agencies in all areas where we operate, to enforce our legal rights in connection with our contract with you;

My Account Section

All data collected upon registration in the My Account section will be processed in accordance with this Privacy Policy.

We understand the importance of taking additional measures to protect the privacy and safety of children. Therefore, children under 16 will not be able to open a skyweb-collection.com account. We will delete any skyweb-collection.com account created by a child under 16 as soon as we are made aware of it.

When the use of your personal data is based on your consent, you have the option to withdraw your consent to processing and delete your personal data at any time by clicking the "delete" buttons in the My Account section.

We retain your personal information contained in the My Account section for as long as you hold the account. Please note that general retention periods apply to all personal data we collect to enter into a contract with you or to perform that contract or because we have a legal obligation to process it.

Cookies and Website Monitoring

This website uses cookies to allow us to improve the services we offer you and to provide certain features you may find useful. These may include cookies from media and advertising partners that are saved on your device when you visit our page. Please visit our partners' websites to learn about their privacy and cookie policies.

Cookies are small text files that are transferred to your computer's hard drive by your web browser to allow us to recognize your browser and help us monitor visitors to our website; thus, they allow us to better understand the products and services that best suit you. A cookie contains your contact data and information that allows us to identify your computer when you browse our page, to help you complete your booking. Most web browsers automatically accept cookies, but if you wish, you can change these browser settings by accepting, rejecting, and deleting cookies. The "About Cookies" section of the toolbar in most browsers will tell you how to prevent your browser from accepting new cookies, how to set the browser to notify you when you receive a new cookie, or how to completely disable cookies. If you choose to change these settings, you may find that certain functions and features will not work as expected. The cookies we use do not detect any information stored on your computer.

For more information about cookies and how to prevent cookies from being installed, visit the website: http://www.allaboutcookies.org.

Data Protection Officer

If you have questions about this policy or how we handle your personal information, please contact us. You have the right to lodge a complaint at any time with a supervisory authority. The National Supervisory Authority for Personal Data Processing is the main data protection supervisory authority, as a Romanian data controller.

Your Data Protection Rights

In certain circumstances, by law you have the right:

  • 1. To request information about whether we hold personal information about you and, if so, what information it is and why we hold/use it.

  • 2. To request access to your personal information. This allows you to receive a copy of the personal information we hold about you and to check that we are processing it lawfully.

  • 3. To request the correction of the personal information we hold about you. This allows you to correct any incomplete or inaccurate information we hold about you.

  • 4. To request the erasure of your personal information. This allows you to ask us to delete or remove personal information where there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

  • 5. Să vă opuneți prelucrării informațiilor dumneavoastră personale în cazul în care ne bazăm pe un interes legitim (sau pe cel ale unei terțe părți) și există ceva despre situația dumneavoastră specifică care vă face să doriți să obiectați asupra prelucrării pe acest motiv. De asemenea, aveți dreptul să faceți obiecții în cazul în care prelucrăm informațiile dumneavoastră personale în scopuri de marketing direct.

  • 6. Să vă opuneți cu privire la luarea automată a deciziilor, inclusiv analiza profilului, adică să nu faceți obiectul niciunei decizii automate prin utilizarea informațiilor dumneavoastră personale sau a analizei profilului dumneavoastră

  • 7. Să solicitați restricții în ceea ce privește procesarea informațiilor dumneavoastră personale. Acest lucru vă permite să ne cereți să suspendăm procesarea informațiilor personale despre dumneavoastră, de exemplu, dacă doriți ca noi să stabilim acuratețea sau motivul procesării acestora.

  • 8. Să solicitați transferul informațiilor dumneavoastră personale într-o formă electronică și structurată către dumneavoastră sau către o altă parte (cunoscută în mod obișnuit ca drept la „portabilitatea datelor”). Acest lucru vă permite să preluați datele dumneavoastră de la noi într-un format utilizabil electronic și să vă puteți transfera datele către o altă parte într-un format utilizabil electronic.

  • 9. Să vă retrageți consimțământul. În circumstanțele limitate în care ați dat acordul dumneavoastră pentru colectarea, procesarea și transferul informațiilor dumneavoastră personale într-un anumit scop, aveți dreptul să vă retrageți în orice moment consimțământul pentru prelucrarea respectivă. Odată ce primim notificarea că v-ați retras consimțământul, nu vom mai procesa informațiile dumneavoastră în scopul sau scopurile pentru care v-ați dat acordul inițial, cu excepția cazului în care avem altă bază legitimă în acest sens.

Dacă doriți să exerciți oricare dintre aceste drepturi, vă rugăm să trimiteți un email prin optiunea „Contact”

Nu va trebui să plătiți o taxă pentru a vă accesa informațiile personale (sau pentru a vă exercita oricare dintre celelalte drepturi). Cu toate acestea, este posibil să percepem o taxă rezonabilă dacă solicitarea dumneavoastră de acces este evident nefondată sau exagerată. De asemenea, putem refuza să dăm curs cererii în astfel de situații.

Este posibil să trebuiască să solicităm informații specifice pentru a vă confirma identitatea și pentru a vă asigura dreptul de acces la informații (sau pentru a vă exercita celelalte drepturi). Aceasta este o altă măsură de securitate adecvată pentru a ne asigura că informațiile personale nu sunt divulgate niciunei persoane care nu are dreptul să le primească.

Modificări ale Politicii de confidențialitate

Politica noastră de confidențialitate se poate schimba din când în când, iar orice modificare a declarației vă va fi comunicată printr-un e-mail sau printr-o notificare pe site-ul nostru.