Privacy Policy

Introduction

S.C. Velmatty Co S.R.L., the administrator of the website skyweb-collection.com, respects the privacy and security of the information provided by you when using this website, including personal data. For this purpose, we have created and implemented this Privacy Policy.

Your access to and use of this website is subject to these Terms and Conditions and Privacy Policy. By accessing or using this website, you expressly accept these terms, which represent the entire agreement between the parties.

We reserve the right to change and update at any time the content of the website and this Privacy Policy and Terms and Conditions without prior notice. Therefore, please review this section periodically to stay informed of any updates.

SC Velmatty Co SRL is committed to protecting the privacy of its customers and takes its responsibility regarding the security of customer information very seriously. We will be clear and transparent about the information we collect and how we use it.

This Policy explains:

what personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website and online services;
where we obtain the data from;
what we do with the data;
how we store the data;
who we transfer/share the data with;
how we handle your data protection rights;
and how we comply with data protection laws.

All personal data is collected and processed in accordance with Romanian and EU data protection legislation.

Data Controller

“www.skyweb-collection.com” (referred to in this policy as “we”, “our”, or “us”) refers primarily to SC VELMATTY CO SRL.

The company is registered in Romania with the Trade Registry under no. J40/7059/2006, fiscal code RO 18628394, with headquarters located at Str. Cupolei nr.1, bl.106, ap.7, Sector 6.

SC VELMATTY CO SRL is the “data controller” of all personal information collected and used in connection with customers of the website in accordance with Romanian law and EU Regulation 679/2016 regarding the processing of personal data.

What Personal Data We Collect

Personal data means any information relating to you that allows us to identify you, such as your name, contact details, payment information, and information about your use of our website.

We may collect personal data from you when you create an account, purchase a product from our online store, use the website, participate in surveys or contests, or contact us.

More specifically, we may collect the following categories of information:

a. Name, home address, email address, phone number, credit/debit card details, or other payment details;

b. Detailed customer information including name, date of birth, gender;

c. Information regarding your use of our website;

d. Communications you send to us through letters, emails, chat services, calls, or social media.

We will process any additional data only if you have given explicit consent, if required by applicable law, or if you have deliberately made such information public.

Why We Use Your Personal Data and How Long We Keep It

Your data may be used for the following purposes:

a. Providing Products and Services

We use the information you provide to fulfill the services and purchases requested by you, including any modifications related to those purchases.

b. Contacting You About Changes

We may contact you regarding changes to purchase conditions. These communications are not promotional and cannot be unsubscribed from.

c. Payment Verification

We use payment information for accounting, billing, auditing, and fraud prevention/detection purposes.

d. Administrative and Legal Purposes

We use your data for statistical analysis, marketing analysis, system testing, customer satisfaction studies, maintenance, development, and dispute resolution.

We do not perform profiling based on the data collected for marketing or statistical purposes without your prior consent.

e. Security and Legal Compliance

We may share your information with governmental authorities or law enforcement agencies to comply with legal obligations.

f. Customer Support

We use your data to manage our relationship with you as a customer and improve our services and your overall experience.

g. Personalized Services

We may use your data to provide personalized offers, recommendations, and information before, during, and after your purchase.

h. Marketing

From time to time, we may contact you regarding promotional offers and products through online communications. You will always have the option to subscribe or unsubscribe from such communications.

We process your personal data only where we have a lawful basis to do so.

In most cases, processing is necessary to perform the sales contract between us.

We may also process your personal data in the following cases:

to comply with legal obligations;
where you have provided consent;
to protect vital interests;
for legitimate business interests.

Only children aged 16 or older may provide consent. For children under 16, parental or guardian consent is required.

We will not retain your personal data longer than necessary for the purposes for which it is processed.

When personal data is no longer needed, it will be securely deleted or destroyed.

Security of Your Personal Data

We follow strict security procedures in the storage and disclosure of your personal data to protect it against accidental loss, destruction, or damage.

The data you provide is protected using SSL (Secure Socket Layer) encryption technology, the industry standard for secure internet transmission of personal and payment information.

All payment details are transmitted via SSL-secured connections and stored according to Payment Card Industry Data Security Standards (PCI DSS).

We may disclose your information to trusted third parties for the purposes outlined in this Privacy Policy. We require all third parties to implement appropriate technical and organizational security measures in compliance with Romanian and EU data protection laws.

International Data Transfers

SC VELMATTY CO SRL does not transfer collected personal data outside Romania, including outside the European Economic Area.

Sharing Your Personal Data

Your personal data is not shared with partner or affiliated companies of SC VELMATTY CO SRL.

However, exceptionally, we may share your personal data with the following third parties:

a. Government Authorities

To comply with legal obligations or law enforcement requests.

b. Payment Providers

Credit/debit card companies and anti-fraud screening providers that facilitate secure payments.

c. Legal Advisors and Authorities

Lawyers, courts, and legal authorities where necessary to enforce our legal rights.

My Account Section

All data collected through the “My Account” section will be processed according to this Privacy Policy.

Children under 16 years old are not permitted to create an account on skyweb-collection.com. Any such account discovered will be deleted.

Where processing is based on consent, you may withdraw consent and request deletion of your personal data at any time through the account settings.

We retain your account information for as long as your account remains active, subject to legal retention obligations.

Cookies and Website Monitoring

This website uses cookies to improve the services we provide and enable useful website functionality. Third-party advertising and media partners may also place cookies on your device.

Cookies are small text files transferred to your device through your web browser that help us recognize your browser and better understand visitor behavior.

Most web browsers automatically accept cookies, but you may modify your browser settings to reject or delete cookies if desired. Please note that some website functionality may not work properly if cookies are disabled.

The cookies we use do not access information stored on your computer.

For more information about cookies and how to manage them, please visit:

allaboutcookies.org

Data Protection Officer

If you have any questions regarding this policy or the way we handle your personal information, please contact us through the Contact section of the website.

You also have the right to file a complaint with the Romanian National Supervisory Authority for Personal Data Processing.

Your Data Protection Rights

Under applicable law, you have the right to:

Request information about whether we hold personal information about you;
Request access to your personal information;
Request correction of inaccurate or incomplete personal data;
Request deletion of your personal information;
Object to processing based on legitimate interests or direct marketing;
Object to automated decision-making and profiling;
Request restriction of processing;
Request transfer of your personal data in a structured electronic format (“data portability”);
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us through the Contact section of the website.

You will not normally have to pay a fee to access your personal information or exercise your rights. However, we may charge a reasonable fee or refuse requests that are clearly unfounded or excessive.

We may request specific information to verify your identity before processing your request.